Customer Service

We are here to help you with any questions or concerns you may have.

Frequently Asked Questions

What is Bitcoin?

It is a cryptocurrency and digital payment system that allows direct transactions between users, using blockchain technology to guarantee security and transparency. Its decentralization makes it an attractive option for those seeking to avoid government or financial entity control. It is also widely used as a store of value, allowing people to build long-term wealth.

What is the difference between a transactional account and a wealth account?

The transactional account is designed for quick and flexible transactions, allowing immediate Bitcoin purchases. In contrast, the wealth account is primarily used to schedule calendarized Bitcoin purchases with a card, facilitating constant and progressive accumulation over time.

How can I buy Bitcoin on the platform?

You can buy Bitcoin easily using your credit or debit card. Simply log in to your account, select the amount you want to invest, and complete the purchase securely.

Is my money safe on Bitsafve?

Yes, Bitsafve uses advanced security measures to protect your funds. We never use or reinvest your cryptoassets. They are always safe and available for you, without exceptions.

Can I automate my Bitcoin purchases?

Yes, you can set up automated Bitcoin purchases with your card, allowing you to invest consistently without having to remember to do it manually each time.